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Terms and Conditions
General Terms & Conditions
Estimated total cost does not include airport transfers or any other requested amenities and services. Service charges, Government levies, taxes and surcharges are calculated upon check-out and are subject to change without notice. Extra person/extra bed charges are additional to the rates displayed unless otherwise indicated. Early departure fees may apply, should you shorten your stay prior to arrival or during your stay, your room rate may change as a result of these amendments.
Early Arrivals and Late Departures
Our check in time is 1400 hrs and check out time is 1200 noon. If you expect to arrive early in the day and would like immediate access to your room, we recommend booking the room for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access to your guest room until you depart. If you choose not to reserve, we will be glad to store your bags.
Guaranteed Reservations and Deposits
All reservations made through the web site must be guaranteed by credit cards accepted by the company. Certain arrival dates and rates may require a deposit. Please check for full deposit requirements at the time of booking.
General Cancellation Policy
Cancellation before 30 days prior to arrival will be free of charge and after will be charged 100% of the room nights booked. Cancellations are not possible for certain arrival dates and rates. For further details of cancellation policies and deposit requirements, please check at the time of booking.
Children up to and including 2 years stay free in parents room.
Children between 3 to 11 years sharing room with parents pay USD 25 per child on Bed & Breakfast basis on arrival, if not booked at the time of reservation.
Children above 12 years will be considered as adults and will be charged USD 100 per child on Bed & Breakfast basis on arrival, if not booked at the time of reservation.
Room Occupant Policy
Maximum number of guests sharing the room will be as follows.
Fortress Room - Maximum of 3 adults OR 2 adults and 2 children. Only 1 extra bed will be provided in addition to the existing King sized bed.
Ocean/Beach Room - Maximum of 3 adults OR 2 adults and 2 children. The Sofa bed will be arranged in addition to the existing King sized bed.
Beach Splash Room - Maximum of 2 adults and 1 infant.
Ocean Loft Suite - Maximum of 3 adults OR 2 adults and 2 children. Maximum of 2 extra beds can be arranged in addition to the King sized bed. The extra beds will be placed on the ground floor of the suite.
Fortress Residence Suite - Maximum of 05 adults OR 04 adults and 02 children. Maximum of 02 extra beds can be arranged in addition to the existing King sized bed and the Twin beds.
All children's chargers will be collected at the hotel on arrival. Unless the no of children or extra persons are not included at the time of original booking.